Your store, fully staffed
A custom online store on your own domain — with an AI sales agent on the shop floor, a live back office, and a workforce that never clocks out. Built, deployed and managed by NEKS.
One store. Four parts.
Most ecommerce platforms hand you software and leave the work to you. This package is different: you get the store and the staff to run it.
- The storefront
A website that is completely yours
Designed and built for your brand alone — not a template, not a marketplace stall. It lives on your own domain and your own hosting. Your customers only ever see you.
- Remy — sales
A sales agent on every page
Remy greets visitors, answers from your real catalog, builds their cart, quotes delivery, and sends the payment link — 24 hours a day, in Indonesian or English. No question waits until morning.
- The dashboard
A back office in one place
Orders, catalog, stock, conversations and payments together. Change a price once and your website and Remy both update at the same moment. No spreadsheets, no re-typing.
- The workforce
Staff for the daily grind
AI staff members chase unpaid orders, watch your stock, draft follow-ups for abandoned carts, and report your numbers — every day, without being asked.
Your brand out front.
Remy on the floor.
Here's a store we'd build — your design language, your products, your domain. Watch the right side: a visitor is buying without ever opening the cart.
New Batik Collection
Hand-finished in Pekalongan · Ships across Indonesia
Parang Shirt — Navy
Rp 385.000
Add to cartKawung Outer — Terra
Rp 465.000
Add to cartLombok Scarf — Jade
Rp 175.000
Add to cartRemy
Arunika · online
Do you have the Parang shirt in navy, size L?
Yes — Parang Shirt in navy, size L is in stock at Rp 385.000. Want me to add it to your cart?
Yes. And add the jade scarf too.
One cart, two ways to fill it. Whether a customer taps “Add to cart” or just asks Remy, it's the same order underneath — same stock, same prices, computed by the platform, never improvised by the AI.
Everything about your store,
on one screen.
Every order Remy takes and every checkout on the website lands here in real time. This is where you run the business — and where your AI staff hand you their work for approval.
Arunika
Remy · Sales & Order
- Overview
- Orders
- Catalog
- Inventory
- Conversations
- Agents4
- Settings
Today — Friday
Live · updated just now
Revenue · 7 days
Rp 28,4 jt +18%
Orders today
23
14 via Remy · 9 self-checkout
Awaiting payment
3
reminders drafted
Unfulfilled > 24h
2
flagged by fulfillment chaser
Awaiting payment 3
Dewi S. Rp 578.000
2 items · JNEunpaid 2h
Bima R. Rp 465.000
1 item · pickupunpaid 5h
Paid 6
Sinta W. Rp 1.240.000
4 items · SiCepatpaid
Andra P. Rp 175.000
1 item · GoSendpaid
Shipped 12
Maya K. Rp 850.000
JNE · in transittracking
Raka D. Rp 385.000
SiCepat · delivereddone
drafted 07:00 · nothing sends without your approval
One source of truth. Change a price or mark an item sold out here, and your website and Remy update at the same moment. The website is the shopfront; this is the brain.
Eight staff who
never clock out.
The fourth part of the package is a team of its own: eight AI staff for the unglamorous work that keeps a store alive — chasing, checking, following up, reporting — done every day on schedule. Their work lands in your dashboard; you stay the boss.
Orders & fulfillment
Orders digest daily 07:00
Yesterday's sales, what's unpaid, what's not yet shipped — one message with your morning coffee.
Fulfillment chaser daily
Flags paid orders sitting too long and drafts the “it's on the way” note for the customer.
Shipping watcher hourly
Sweeps courier tracking; a stuck package gets flagged before the customer has to ask.
Inventory & catalog
Stock watchdog daily
Low-stock warnings before you sell out, and flags for products still listed but long gone.
Catalog groomer weekly
Spots stale listings and items that haven't sold in weeks — so the shop window stays sharp.
Marketing & customers
Abandoned-cart drafter daily
Writes a personal follow-up for every cart left behind. You read, approve, send.
Win-back drafter weekly
Notices good customers gone quiet and drafts one personal message each — never a blast.
Finance & reporting
Sales report weekly
Your week in plain language: revenue, best sellers, what changed and why it matters.
Refund watch daily
Keeps an eye on refunds and cancellations, and raises anything that looks off.
You approve every send
Your AI staff analyze, draft, watch and propose — but nothing reaches a customer without your explicit yes. There is no “auto-send” to switch off, because it doesn't exist.
Your operating officer.
The workforce does the daily grind. Lumi runs the floor. It's the one you talk to — on the dashboard or straight from a chat on your phone.
Ask it anything about your business and it answers from your live numbers, not from memory: sales this week, which product is moving, who hasn't paid, what the workforce flagged overnight.
And when something needs doing, Lumi doesn't just tell you — it stages the action and hands you the button. One tap to approve. Ignore it, and nothing happens. That's the whole arrangement: Lumi proposes, you decide.
Lumi
Operating officer · Arunika
How did we do this week?
Anything I should handle?
Proposed action
The Parang Shirt sells out in ~4 days at this pace. I’ve drafted a restock order to your supplier — 60 units, based on the last three weeks.
You own the front.
We run the brain.
Yours
Your storefront
- Your domain & hosting
- Your design, built for you
- No lock-in to a template
NEKS platform
The system of record
- Remy, carts & orders
- Catalog, stock & prices
- Payments: QRIS, VA, e-wallet, card
Yours
Your back office
- Dashboard & reports
- The AI workforce
- Lumi, on your phone
The website out front stays simple and fast; everything that thinks and remembers lives on the NEKS platform. Redesign the site in two years, and every order, customer and conversation is still exactly where it was. Your data is isolated to your business — never shared, never mixed.
What you get.
The build · one-time
Your store, launched
- Custom storefront designed & built for your brand
- Launched on your domain, connected to payments & couriers
- Catalog and knowledge base set up with you
- Remy trained on your products, prices and policies
The service · monthly
Your staff, on duty
- Remy selling 24/7, in Indonesian and English
- Dashboard, orders, inventory & reports
- The full workforce + Lumi, every day
- Managed, monitored and improved by NEKS
Modular · start where you are
Already have a website you love?
Keep it. The package is modular — Remy drops onto your existing pages with a few lines of code, and Lumi with the workforce runs your day-to-day from the same dashboard. Add the custom storefront later; your orders, customers and catalog come with you.
- Remy — the sales agent on your site, with the orders dashboard
- Remy + Lumi — sales up front, the workforce and your operating officer in the back
- Full package — we build the store too, and keep it running
Pricing is scoped to your store — catalog size, order volume, and how much of the workforce you want on day one. We'll put exact numbers in your proposal after a short discovery call.
Show us what you sell
One conversation is enough to scope your store. Tell us about your business and we'll show you what your AI staff can do with it — with exact numbers in your proposal.